Terms of Service
Last updated: December 2024
1. Agreement to Terms
By accessing and using Biolume's AI consulting services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
2. Services Description
Biolume provides AI technology consulting services including but not limited to:
- AI-driven event planning solutions
- AI-powered operations optimization
- Strategic AI implementation consulting
- Custom AI solution development
- AI strategy and roadmap development
3. Service Engagement
All consulting services are provided under separate service agreements that will specify the scope of work, deliverables, timelines, and compensation. These Terms of Service govern the general relationship between Biolume and its clients.
4. Client Responsibilities
Clients agree to:
- Provide accurate and complete information necessary for service delivery
- Cooperate with Biolume's team in a timely manner
- Provide access to necessary systems and data as agreed upon
- Make timely payments according to the agreed schedule
- Maintain confidentiality of proprietary methodologies shared by Biolume
5. Intellectual Property
Biolume retains ownership of all proprietary methodologies, frameworks, and general knowledge used in providing services. Client-specific deliverables and custom solutions developed specifically for the client will be owned by the client upon full payment, unless otherwise specified in the service agreement.
6. Confidentiality
Both parties agree to maintain strict confidentiality regarding any proprietary information, trade secrets, or sensitive business data shared during the engagement. This obligation continues beyond the termination of services.
7. Payment Terms
Payment terms will be specified in individual service agreements. Generally:
- Project-based services require milestone payments
- Hourly consulting services are billed monthly
- Late payments may incur additional fees
- Disputed charges must be raised within 30 days of invoice date
8. Limitation of Liability
Biolume's liability is limited to the amount paid for services in the 12 months preceding any claim. We are not liable for indirect, incidental, or consequential damages. Our services are provided "as is" without warranties of specific outcomes.
9. Termination
Either party may terminate services with 30 days written notice. Immediate termination is allowed for material breach of contract. Upon termination, all outstanding payments become due, and confidentiality obligations continue.
10. Governing Law
These terms are governed by the laws of the State of Texas. Any disputes will be resolved through binding arbitration in Texas, unless both parties agree to court proceedings.
11. Changes to Terms
Biolume reserves the right to modify these terms at any time. Clients will be notified of material changes, and continued use of services constitutes acceptance of modified terms.
12. Contact Information
For questions about these Terms of Service, please contact us at:
Email: [email protected]
Phone: +1 (214) 408-1810
Address: 1140 West Court Plaza, Anson, TX 79501-0000